Your brand. Our brain.
A branded, embeddable AI support wizard that diagnoses high-end audio gear, quotes repairs, and speaks your brand's language — powered by 17,000+ real repair records and 69+ brands of curated knowledge.
Your customers need answers, not ticket forms
They're googling their symptoms before they email you. Give them the right answer under your brand — and turn every diagnosis into a qualified lead.
You get
A support assistant under your brand — your logo, your colors, your domain. One line of HTML (iframe) or a branded subdomain like support.yourbrand.com.
Persona matching: The Connoisseur for your $20k DAC owners, The Vintage Enthusiast for your restoration clients, The Scientist for your measurement-minded buyers.
We handle
The entire AI brain: diagnosis engine, price estimator, 17k-record knowledge base, Gemini cascade, 69+ brand symptom knowledge, persona tuning.
Model routing, rate limits, uptime, security, hosting, monitoring, and model improvements. You never touch code — the wizard is a thin shell. You're licensing the API and the knowledge behind it.
How the license works
Plain English, no DRM theater.
The mechanics
- Signed API key — each brand gets a signed license key, bound to your domain(s), issued by our licensing server.
- Per-request validation — your embed sends the key with every diagnosis; the backend checks signature + expiry + quota before answering.
- No key = no answers — revoke or downgrade anytime, mid-term not mid-month.
- Your data stays yours — your product and customer data are never used to train anything outside your agreement. Anonymized diagnostics (gear + symptom, no PII) improve the shared knowledge base that makes it smarter for you next year.
White-label is a premium product, priced like one
Standard self-service diagnostics run $49-99/mo. White-label buys your brand on our brain, a private quota, and a support commitment — the multiplier is real, not markup.
White-Label
- Your branding + domain
- One persona (incl. Pragmatist default)
- 500 diagnoses/mo
- Lead routing to your inbox
- Email support
White-Label Pro
- Up to 3 personas (Connoisseur + Scientist + Vintage) + Pragmatist default
- 2,000 diagnoses/mo
- Custom symptom taxonomy for your product line
- Lead routing
- Priority support
Enterprise
- Multi-brand
- Dedicated quota
- Custom integrations (CRM/helpdesk)
- SLA
- Quarterly model tuning with your repair data
The agency math — why white-label sells
- You pay $249/mo (Starter) or $499/mo (Pro) — the whole platform, under your brand.
- Your clients pay $300–500/mo for branded AI support — the standard agency rate. That's a 3–5× spread on every account, every month.
- Five accounts at $350/mo = $1,750/mo revenue on one $499 license. Ten accounts = $3,500/mo.
This is the standard reseller spread across the white-label AI industry — agencies license platforms for $197–497/mo and bill their clients $300–500/mo. The difference here: your assistant diagnoses gear from 17,000+ real repair records, and the knowledge base compounds monthly instead of freezing at training day. No per-message credit games — flat monthly diagnoses with a quota you can see.
License terms for embedded use
The four things that matter.
Grant & IP
Grant: Non-exclusive, non-transferable right to embed the licensed API on domains you own. One brand, one license.
IP: We own the engine, models, and knowledge base. You own your brand, your content, and your customer data. Clean separation, stated up front.
Restrictions & Remedy
Restrictions: No reselling the wizard as your own product, no sublicensing, no scraping or exporting the knowledge base, no building a competing diagnostic service from our answers.
Term: Annual, auto-renew, 30-day out. Your data exports on exit. Breach → key revoked immediately; the contract holds you accountable, the key just makes it easy.
"Give them the right answer under your brand — and turn every diagnosis into a qualified lead — for less than one technician's monthly coffee budget."